A look at Flipkart’s The Big Billion Day Sale, will Indian internet companies improve, learning from Flipkarts experience. Affliates received the following email

Flipkart’s The Big Billion Day Sale (06 October) – Offer Details Inside

This Deepavali, we are starting the fireworks early by holding India’s biggest ever 1-day sale- Flipkart’s THE BIG BILLION DAY SALE (06 October, 8 AM onward). On this day, we’ll have over 70 categories to shop from, with flash sales, deals of the hour, lucky draws every hour and unprecedented offers and discounts to look forward to. With The Big Billion Day Sale, Flipkart is out to eclipse all other festive multi-day sales over just one single day!

In association with Citibank Cards and Standard Chartered Bank Cards, Flipkart is also offering Extra 10% Off* over & above other discounts for all purchases made between 06-October (8 am) upto 07-October (8 am). All the consumer promotions on Flipkart.com, amplified with a high impact TV, Print & Outdoor campaign, will ensure an even higher conversion rate for the traffic coming through your websites/ blogs, thus resulting in higher affiliate earnings (simply put- More quality traffic you send, More you earn).

The major offer details are mentioned below:-

Bank Offers:

1) Flat 10% Cashback on all orders of Rs 10,000 or more for Citibank Credit & Debit Card holders

10% Cash back is valid for 24-hour period between 06-October (8 am) upto 07-October (8 am)
Maximum cash back per transaction will be Rs 2,000
Maximum limit of 3 transactions per card allowed (Add-on card will be treated as a separate card)
This offer will be applicable over & above all the other on-going The Big Billion Day Sale deals listed below

2) Flat 10% instant discount on all orders of Rs 7,500 or more for Standard Chartered Bank Credit & Debit Card holders

10% discount is valid for 24-hour period between 06-October (8 am) upto 07-October (8 am)
Maximum discount per transaction will be Rs 1,500
Maximum limit of 3 transactions per card allowed (Add-on card will be treated as a separate card)
This offer will be applicable over & above all the other on-going The Big Billion Day Sale deals listed below


1) Limited Stock/Inventory offers

These are hero offers which will be live throughout the day till inventory for these products lasts. A list of such offers across categories are listed below

Flat Rs 1500 Off on Moto E
Exchange your old phone and get Upto Rs 4000 Off on Moto G (2nd Gen)
Moto X at only Rs 17,999
Asus Zenfone at Flat Rs 4999
Launching Huawei Honor 6 at Only Rs 19999 (Exclusively on Flipkart)
Nokia Lumia 520 at 4999 Only
Laptops & Tablets
Flat Rs 5,000 Off on Lenovo A7-30 tablet (Only @ Rs 5,499)
Asus Fonepad 7 (4GB) at Rs. 5599 only
HP A8 Quad-Core with Windows 8 at Only Rs 21,990 (+ 10% Cashback on Citibank and Standard Chartered Cards)
Apple Macbook Pro 101 at Rs. 49,490 only (+ 10% Cashback on Citibank and Standard Chartered Cards)
Large Appliances
Exchange your old TV & get Flat Rs 12,100 Off on LG 32″ LED TV (Only @ Rs 14,900) (+ 10% Cashback on Citibank and Standard Chartered Cards)
Philips 32″ LED TV at only Rs 16,990 (+ 10% Cashback on Citibank and Standard Chartered Cards)
Exchange your old TV & get Philips 40″ LED TV at only Rs 21,990 (+ 10% Cashback on Citibank and Standard Chartered Cards)
LG 185L Refrigerator at only Rs 9,990 (+ 10% Cashback on Standard Chartered Cards)
LG Fully Automatic Washing Machine at Only Rs 10,990 (+ 10% Cashback on Citibank and Standard Chartered Cards)
Canon 1200D camera at all-time Best Price of Rs 17,500 (+ 10% Cashback on Citibank and Standard Chartered Cards)
Flat 51% Off On Canon EOS-M ??Mirrorless Cameras (+ 10% Cashback on Citibank and Standard Chartered Cards)
Fashion & Perfumes
Minimum 55% Off on Men’s Fashion
Minimum 55% Off on Women’s Fashion
Flat 60% Off on Best Selling Perfumes
Small Home and Kitchen Appliances
Prestige 3pcs Cookware set (Kadai, Fry Pan, Tawa) + Prestige 3 ltr Induction Pressure Cooker @ Rs 2,220 only
Flat Rs. 1996 off on Induction Cooktops
Flat Rs. 1996 off on Kenstar Mixer Grinder
Flat 40% Off on Philips QT4005 Trimmer
Flat 70% Off on Nova Trimmers
Electronic Accessories
Mi 5200 mAh Power Bank at Only Rs 500
Flat 40% Off on Top Selling Headphones
Flat 30% Off on Apple iPod Touch (4th Gen) 16GB (Rs 12,499 only)?
Flat 43% Off on JBL Pulse Bluetooth Speakers (Rs 8,450 only)?
Flat 25% Off on Processors

There are many more such offers live on Flipkart. You can pick these offers from the Flipkart’s homepage.

2) Limited Time Offers

These are hero offers which will be live for limited time only. Request you to keep a close eye on the Flipkart homepage and pick these offers as and when they are live on the website.

In addition to the above-mentioned offers, do keep in mind that there will be multiple offers in each category. Please keep a watch on the Flipkart home page and Flipkart Offers Zone to keep yourself abreast of the on-going offers/deals on Flipkart.com today so that you can update on real-time basis on your website/blog.

The sale got a lot of coverage online and offline and was advertised in the print media extensively. Apparently dynamic pricing was used, with prices increasing every hour after 8 am on 6 October 2014. For some products, a customer checking the prices later would find that the prices were higher than advertised. They claimed to have reached their target of 100 million dollars in 10 hours only instead of 24 hours as they had expected. However, many Flipkart customers received the below message.

Dear Customer,

Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry.

It took enormous effort from everyone at Flipkart, many months of preparation and pushing our capabilities and systems to the limit to be able to create this day. We were looking at fulfilling the dreams of millions of Indian consumers through deals and offers we had painstakingly put together for months.

And though we saw unprecedented interest in our products and traffic like never before, we also realized that we were not adequately prepared for the sheer scale of the event. We didn’t source enough products and deals in advance to cater to your requirements. To add to this, the load on our server led to intermittent outages, further impacting your shopping experience on our site.

An unprecedented 1.5 million people shopped at Flipkart yesterday. While we stand humbled by the sheer faith that such a large number of customers have shown in us, we are unhappy that we were unable to live up to the expectations of millions more who wanted to buy from us yesterday.

And this is not acceptable to us.

Delighting you, and every single one of our customers, is absolutely the top most priority for Flipkart and we have worked very hard over the last seven years to earn your trust. Yesterday, we failed that trust. We have learnt some valuable lessons from this and have started working doubly hard to address all the issues that cropped up during this sale.

Price Changes As we were preparing various deals and promotional pricing in the lead up to the sale, the pricing of several products got ?changed to their non-discounted rates for a few hours?. We realise that this breaks the trust our customers have put in us. We are truly sorry for this and will ensure that this never happens again.

Out-of-stock Issues We ran out of the stock for many products within a few minutes (and in some cases, seconds) of the sale going live. For example, most of our special deals were sold out as soon as they went live. We had ensured availability, anywhere from hundreds to a few lakh units for various products, but it was nowhere near the actual demand. We promise to plan much better for future promotions and ensure that we minimise the out-of-stock issues.

Cancellations We had large number of people buying specific products simultaneously. This led to some instances of an order getting over-booked for a product that was sold out just a few seconds ago. We are working round-the-clock to ensure availability of additional units for these products and will do our level best to ensure that we minimise any cancellations.

Website Issues ?We realise that the shopping experience for many of you was frustrating due to errors and unavailability of the website at times. We had deployed nearly 5000 servers and had prepared for 20 times the traffic growth – but the volume of traffic at different times of the day was much higher than this. We are continuing to significantly scale up all our back end systems so that we do a much, much better job next time.

Everything that we have achieved at Flipkart is purely on the basis of our customer’s trust and faith. This is why we come to work each day and continue to remain extremely passionate about building the best possible customer experience for Indian consumers. We failed to live up to this promise yesterday and would like to apologise once again to every single customer for our failure.

Thank you.
Sachin and Binny

It highlights a very unique problem in the indian internet sector, that experience does not matter, extremely powerful officials allegedly think that experience of twenty years as an engineer, ten years managing webhosting can be obtained overnight, if a powerful official gives fake references of experience to his young inexperienced girlfriend who has never managed a website or sold things online, to appoint her to a very important government job in the internet sector in India. Experience can help reduce the errors and predict and plan for the future accurately but no one online seems to care, they prefer to make expensive mistakes.

Atleast a few powerful officials have allegedly given fake references of experience. One powerful man was allegedly infatuated with a young slim woman named sunaina who had completed her bsc in 2013 from goa, and falsely claimed that she was his classmate in IIT in 1993 where he had studied, had twenty years experience and was an ebay seller and customer for more than 10 years, to appoint her to an important government job in the ecommerce, sector, when sunaina does not even have an ebay account. His real classmate who has 20 years work experience, has got nothing, because this powerful man allegedly wants her to agree to identity theft and give her savings to his girlfriend sunaina to make her very rich overnight. He has also abused his powers to route all the BSNL mobile phone calls, smses of the experienced engineer through his girlfriend sunaina, making it difficult for her to contact anyone. If powerful official is jealous of and hates his engineering college classmate, why does he get the license to waste indian tax payer money to harass her indefinitely??>

In another case, another official has allegedly also given fake references of the experience of the single woman engineer, webmaster exploited by the other official, to other inexperienced women like medical electronics diploma holder siddhi mandrekar from goa as reward for corporate espionage, and nayanshree hathwar as reward for cheating at the expense of the experienced engineer and webmaster these women cheated. Now though the fraud is very obvious, not a single person in the indian internet sector wants to rectify the obvious mistake and give the experienced engineer and webmaster a fair deal. The experienced webmaster is held a virtual prisoner by these young cheater women with almost all her important correspondence stolen by these women wasting indian tax payer money, even her phone calls are routed through the mediocre greedy frauds. Allegedly google,tata, paypal and other indian internet companies are protecting and supporting the inexperienced young cheaters and stalkers, to destroy competition, acquire talent and technology cheaply .

Amazon the main rival of Flipkart has been monitoring the indian market very closely for a long time based on our web hosting logs , and a classmate of these officials holds a fairly senior position in Amazon. Everyone knows that the women appointed to important jobs are just the girlfriends of powerful officials, they do not have the experience they claim to have. Unlike beauty contest or movies, where younger women are better looking, and boost sales, for technical matters like managing web hosting, fraud detection, or predicting customer demand, experience does make a big difference, whether a business makes a profit or loss. Amazon was probably aware of the lack of integrity, experience, and professionalism in the internet sector at present, and cleverly used the sale to improve its own image. Amazon itself has excellent webhosting which has been designed for worst case condition, which though fairly expensive, ensures that customers are not disappointed. It also sells the webhosting to other customers.

Another aspect the coverage highlighted was that Flipkart had no associated media outlet, to highlight the positive aspects. Firstpost associated with Homeshop18 carried many negative stories.Though Flipkart is a major advertiser in the print edition of times of India, with full front page ads, the newspaper carried both positive and negative stories, as Times of India also has indiatimes shopping. It carried a story that LG,Samsung, Sony would no longer sell on Flipkart. In an attempt to counter the negative publicity, ndtv carried an interview with mukesh bansal, head of fashion, myntra which was acquired by Flipkart recently.

It remains to be seen whether both the positive and negative aspects of The Big Billion Day Sale will have people who matter in the Indian internet sector, treat experienced webmasters who managed their websites for years, with minimal downtime, with more respect, stop subjecting them to identity theft and falsely claiming that their young inexperienced girlfriends have many years experience to appoint them to important government jobs. Experience is not acquired overnight by becoming girlfriends of extremely powerful men who can give fake references of experience in a few minutes, but investing large amounts and spending time actually managing websites to accurately predict the system load and ensuring near perfect uptime.

Looking for an HR professional to end the scam permanently.

While ecommerce companies in India like Amazon, Flipkart, Infibeam, Snapdeal, Ebay spend a lot of money on advertising both online and offline, they do not realize that very small issues that can be easily solved, with a little effort, can drive away customers permanently. Even if one ecommerce company creates a bad impression on the customer, it can affect the sales of all other ecommerce companies, especially for high value products like electronics.

A customer purchased a Blackberry playbook costing approx. Rs 13000 online from one of the largest ecommerce companies, but could never even operate the playbook because of the poor customer support offered by the ecommerce firm, product problems for which firmware upgrades were needed. In the small town where the customer was located, no one had the technical skills and facilities to upgrade the firmware, as a result of which the playbook had to be sent to Bangalore, and returned after a month or so. Despite her best efforts, the expensive gadget could never be used.

Not only did the customer waste money on the tablet which could never be used, she also wasted a lot of time and money visiting the various service centers, to get the firmware upgraded, following up on phone and email. The same time could have been used far more productively to increase the revenues of the small business owner. The customer support of the ecommerce company seemed to have an attitude problem, and was least interested in helping the customer who had spent his or her hard earned money on buying the blackberry playbook.

Now even though the rival or competitor of this ecommerce company has been advertising extensively and prices online are much lower, after the nightmarish experience of the small business owner , buying expensive electronics online will be a major risk for the small business owner, who cannot afford to waste any more time and money on non working electronics. The lack of personal touch, empathy for the problems faced and suffering of the customer has created a bad impression of all the ecommerce companies, especially for expensive electronics.

Hence it is important for all Ecommerce companies in India to jointly ensure that not even a single customer remains unsatisfied with their purchases online, especially high value purchases above Rs 10000 . Even one bad experience, can result in loss of customers for the lifetime of the individual for all the ecommerce companies, who will prefer to purchase a more expensive option from offline stores, where customer support will be provided. Few can afford to gamble while purchasing high value electronics online and waste their hard earned money.

To add to the problems faced by the real customer of the ecommerce company, extremely powerful officials in the internet sector will also falsely claim that the purchase was made by their lazy liar slim cheater young girlfriends, to get these girlfriends great powers at the expense of the real customer who gets nothing. These girlfriends have been recruited by the officials to stalk or monitor the real customer,who promise them great powers and privileges for harassing the real customer of the ecommerce companies. Offline, electronics retailers will at least recognize the customer, hence those who are stalked by the lazy cheater girlfriends of powerful men for identity theft, will prefer to buy electronics offline.

Large investments are made in the ecommerce sector in India today, but ignoring such easily avoidable problems, like poor after sales support, by ensuring that the customers gets excellent after sales support, especially for expensive items, will greatly reduce the revenues of ecommerce companies in India.

Only few websites offer magazine subscriptions, yet the quality of customer support could be improved, still waiting for a reply regarding an order placed on May 23, 2014. Why does it take so long to reply?.

Subject Re: Contact Us (186536:Where is my order? : Shipment is late) – ****
From Infibeam CustomerserviceAdd contact
To ****
Date Fri,15 Aug 2014 12:00:24

Dear customer,

Thank you for writing to us with regard to delay in shipment.

In regards to the order ID: 13100567, we have received the complaint and have raised the same to the concerned department. We will respond as early as possible with the resolution. I apologize for the inconvenience you had to face because of delay.

Your patience will be appreciated in this matter.

Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.

Thanks and regards,

Infibeam Customer Service

Thank you for shopping with us! You can contact us anytime using http://www.infibeam.com/ContactUs.action

Infibeam.com Customer Service
Fresh Way to Buy, Sell and Rent

Subject Re: Contact Us (182071:Where is my order? : Shipment is late) – ***
From Infibeam CustomerserviceAdd contact
To *******
Date Tue,22 Jul 2014 05:02:40
Dear customer,

Thank you for contacting us for non receipt of the subscriptions in Order Id 13100567(Suborder Id 22259931). We are always happy to assist you.

With respect to the above mentioned order, please note that we have received the complain and have raised the same to the relevant department. We are already working on it and will soon have a response for you. We are sorry for the inconvenience caused.

I believe this information will be helpful to you.

Please feel free to get back to us in case of any further queries or question. we will be glad to assist you. you can also call 079-40260260 (our 24×7 phone support) for instant help.

Thanks and regards,

Infibeam Customer Service

Thank you for shopping with us! You can contact us anytime using http://www.infibeam.com/ContactUs.action

Sub Order – 22259931
Date Status
May 23, 2014 7:39:02 AM Your Order Has Been Approved For Processing
May 23, 2014 7:28:57 AM Your Order Has Been Placed Successfully

Sr. No. Product Title Price ( Rs. ) Delivery Information
1 1 of Alive (English, 1 Year)
249 Ships By: Jul 11, 2014

Companies like Amazon, Ebay, Flipkart are spending a lot of money in India, but they are unlikely to make much progress because of the extremely corrupt greedy officials who control the internet in India. Google and Tata are mainly responsible for nepotism, corruption in the internet sector providing complete support, protection and encouragement to frauds, liars and cheaters like siddhi mandrekar, nayanshree hathwar, sunaina, , whose greatest qualification is that they have no morals, and are extremely well connected with their powerful families and friends ensuring that they remain unpunished.
In no other sector is nepotism and corruption so rampant, as these greedy young women and their blackmailing family and friends try to brutally steal the identity of experienced webmasters and engineers to make these women very rich overnight.

The experienced webmaster and engineer who the crooked diploma holder siddhi mandrekar, daughter of sufal mandrekar, reis magos, verem, goa has commited corporate espionage on, finds that google, tata and powerful officials have rewarded the fraud siddhi mandrekar, who looks like kim kardashian with extremely important positionswith fake references of experience, in intelligence agencies, connected to the internet sector, making her the one point reference for all internet companies. Now the cheater siddhi mandrekar, is busy stealing emails, leads, orders, postal mails, smses, phone calls, can block payments and has access to confidential information.
Some powerful officials and internet company CEOs have also falsely claimed that their young cheater girlfriend siddhi mandrekar, is involved in the webmasters business, when siddhi mandrekar is just a crooked conwoman, against whom the webmaster would file a case against for corporate espionage, if her whereabouts were known. Why do officials exploit the webmaster so brutally falsely claiming that their young cheater girlfriends are involved in the webmasters business, when there is no connection. why dont these officials claim that they are just their young girlfriends who they infatuated with, and want to make very rich powerful overnight, why misuse the experienced webmasters name behind her back, creating confusion for other internet companies

Another fraud and cheater is nayanshree hathwar, the wife of guruprasad hathwar, tata power employee (as per his linkedin profile- though attempts to contact him failed) , who cheated a single woman engineer of her hard earned money by providing content which does not pass copyscape.. All attempts to contact her have failed, but again google, tata and powerful officials have rewarded the cheater nayanshree hathwar with extremely important positions in intelligence agencies connected to the internet sector, with fake references of experience and has access to confidential information, a government job, with regular salary, pension. her husband was only involved in food poisoning of the engineer.
Now the gang hiding behind nayanshree hathwar, are trying to manipulate the tax records so that the crook nayanshree becomes very rich overnight, getting the retirement savings of twenty years for the cheater nayanshree who has never worked, except cheating the engineer of her hard earned money. Google and Tata are united in supporting the cheater nayanshree hathwar in grabbing the vulnerable engineers savings of twenty years, an indication of the complete corruption and nepotism in the internet sector.

The third fraud in this almost never ending list of frauds is sunaina, the slim young bsc pass girlfriend of powerful official j srinivasan..This official is hacking the webmasters laptop so that his young girlfriend knows everything that is going and then abusing his powers to claim that his lazy cheater girlfriend sunaina is doing all the work. The webmaster was an Ebay customer for more than 10 years, but the powerful officials was so infatuated with the young sunaina, that she was introduced to ebay as their customer, when sunaina does not even have a ebay account. This was done only to get the lazy young sunaina powers and privileges she did not deserve in any way, and deny the webmaster all opportunities which she should have otherwise got.

Similarly there is proof that *** lacks integrity falsely taking credit for work she does not do, money she does not spend. Some names are not published since these women object, but first they should stop taking credit for money they do not spend , work they do not do, experience they do not have, and return the money they have cheated the engineer of.

Now when the experienced webmaster places an order online at ecommerce websites like Inf* , she finds that orders are not processed because such young crooked girlfriends have been put in charge in india. Even after repeated followup with Inf* she does not get a satisfactory response , nearly three months after making the payment.
Why should people order again online in India, when they have had such an unpleasant experience, poor customer support, lack of accountability.

No country in the world puts such well known crooks in charge of internet security, giving them great powers, but in the internet sector in India, due to the unofficial policy of Google and Tata, known frauds, cheaters and liars are in charge. They naturally create havoc, trying to enrich themselves to the maximum extent in the shortest possible time, exploiting loopholes in the system only known to their powerful families and friends, who will ensure that they remain unpunished for all their misdeeds.

Even this website is not spared as Google, Tata, as extremely powerful officials will falsely claim that it is owned by young lazy girlfriends siddhi mandrekar, riddhi caro, sunaina, ****, nayanshree hathwar, asmita patel, ruchika kinger and others, to shower these undeserving women with great powers, lucrative jobs, when these women do not spend a single paisa on the many expenses or contribute in any way, showing a complete lack of integrity , brutally exploiting and cheating a vulnerable single woman engineer.

Only greedy lazy dishonest and ungrateful scoundrels are allowed to flourish in India in most cases, spend Rs 90 lakhs with an internet company in India, they will lie to the customer, try to steal her identity and they will falsely and dishonestly claim that the money is spent by their cheater fraud girlfriend who has actually not spend a single paisa, to shower the cheater and fraud with great powers, at the expense of the customer who the fraud has cheated. No wonder Indians lose the most money in the world to Nigerian scammers. Nowhere in the world can such ungrateful,dishonest, cheater people be found at positions of great power, so cleaning up the mess will require a person of great integrity and courage.
They will also dishonestly try to claim that an ***** from a well connected family of the right caste is an experienced electrical engineer from a top engineering college, webmaster and domain investor to shower the architect with great powers at the expense of the engineer who gets nothing, because Google, Tata and powerful officials are extremely casteist in India. In fact the casteism is so blatant, that ex colleagues of the engineer are openly instructed by those supporting ***** not to give references to the engineer, which are required for important positions, just because she is not a “Brahmin”. All the engineers correspondence is also stolen.

All this is based on facts, a true indication of the current conditions in the ecommerce scene in india. If any of these statements were false , especially regarding cheater siddhi mandrekar, and nayanshree hathwar, their powerful backers would get these statements removed, but since they are based on FACTS, they will remain online, since these women are absconding cheaters, who unfortunately in india have been given great powers in the internet sector by google, tata and powerful officials as reward for cheating and fraud.

While many are investing large amounts online in India, they do not take into account the nepotism and corruption in the sector. Domain investors are worst affected, as one person is expected to pay all the bills for the domain registration and renewal and a young cheater and liar from a well connected family gets credit despite doing nothing at all. The domain registrars are extremely shameless and dishonest promoting protecting and encouraging the young cheater, whose only qualification is that she is the girlfriend of powerful officials, and comes from a very powerful family that specializes in blackmailing and exploiting domain investors,.,

In fact, domain investors are systematically denied opportunities which everyone else online has, in India, with their emails, smses, phone calls, postal mail all stolen, in a brutal identity theft attempt. There is absolutely no redressal mechanism, making it impossible to even diversify into offline activities or earn a satisfactory living. To add to the problems, an atmosphere of fear is created for several years that the domain investor will be forced to sell the domains, forcing the investor to postpone developing the websites.Lots of resources are wasted to cause losses to the business owner.

In reality, extremely powerful officials can only spread FALSE rumours that the websites belong to their lazy cheater young girlfriends like sunaina, siddhi mandrekar, who are not spending a single paisa online, to give these undeserving young cheaters great powers online. However, it is difficult for dishonest powerful officials and their lazy fraud young girlfriends to actually get any kind of control over the websites or domain names, since the customer paying the bills, will always have ownership rights over the websites and domains.

Everytime the webmaster is out of the state, the greedy cheater identity theft gang, supported by powerful officials,making false claims, tries to take over the business, by changing the email password. But the customer can always go to the email provider and complain to get the password reset, since they are paying the bills. So though the extremely powerful officials and their young cheater girlfriends may abuse their powers to steal leads, orders and emails, and spread false rumours about ownership, till they PAY the market price for the domains and websites, they will never be able to get control of the websites, which will expose their lies.

First pay the renewal fees for domains, hosting, and market price, then claim ownership, are these young liars and their powerful boyfriends willing to spend a few crores or even more for control of domains and websites? Why do these people even think that they can take over the websites without paying a single paisa, that they stupidly try to change passwords, why are they overconfident that the customer has no rights online?

Internet companies with Indian customers often rely on powerful government officials for identifying their customers, but they do not realise that many of these officials are very dishonest, greedy and corrupt. These officials are only interested in enriching themselves, since they will get a salary from the indian government, even when all the internet companies in india are making losses. The companies should realize that India has not achieved its rank among the most corrupt nations in the world without reason.

More than any other sector, there is no personal verification of identity documents, so many powerful dishonest officials will falsely claim that their lazy young girlfriends are customers of many large internet companies in their attempt to subject the real customer of the internet companies to identity theft and steal her hard earned money. So the undeserving lazy young girlfriends of these officials become very rich, without spending a single penny online or doing any work.

The real customer of the internet companies spending money online, finds that she is becoming very poor, as at least half a dozen cheater young women with powerful boyfriends are exploiting her repeatedly to become very rich at her expense, as these women do not do any work or spend any money online . When the real customer finds its difficult to earn money online, she reduces her online expenses, and the internet companies lose a customer, not the dishonest officials who continue to get their salaries, promotions and increments for promoting their lazy cheater girlfriends for share of the profits and exploiting internet users in India.

Ebay India, Hostgator, Fiverr, some webhosting and other companies which have already lost a customer/seller because of the dishonesty of officials in the internet sector. How many more internet companies want to lose Indian customers in this way?

Ecommerce companies like Amazon spend large amounts advertising but they fail to understand the importance of trust and relationships. The fundamental problem online, especially in India, is that relationships are not important.. People are always trying to exploit others, especially online shoppers, and those who exploits most, is considered to be the hero or heroine by most others. Google, tata group are the main companies who are perpetuating this rot, who believe that dishonesty is a great virtue online.

What they do not realize is by promoting cheaters, those who commit espionage like siddhi mandrekar, daughter of sufal mandrekar, is that in the long term, they lose trust of the common man, and it is very difficult to regain the trust or rebuild a broken relationship. Google and tata group group think that liars and cheaters who commit corporate espionage are the future of the internet in India, have leadership qualities. Even gangs of thieves and bandits have leaders with leadership skills. Theft of emails has become an epidemic in India, and there is no way to even find out who is responsible. People are increasingly moving away from email, and mobile phones seem to have become the preferred way to communicate in India.

It is a mindset problem, most of the powerful people think the same way online. Unless they are willing to acknowledge their mistake, and there is no remedy. Why is a person who everyone agrees had cheated a person who trusted her, given so many powers and assignments by internet companies. If the internet and ecommerce companies in India, think that cheating makes a person a role model, then why will the cheated common man, shop online?

While Ebay is convenient for sellers who sell small items, when sales exceed a particular value, the seller is expected to provide some documents to Ebay for verifying his identity to complete the Paisapay KYC verification process. The seller has to send his photo identity proof and address proof. Though the mail from Ebay regarding verification states that the seller can send these details by fax or email, when sellers try to send the documents by fax, the fax does not go through.
Unfortunately Ebay does not allow the seller to send the documents by courier or post, which is the most reliable way of ensuring a document reach its destination.
If a seller knows his or her laptop is being tampered continuously, storing any important identity proof on the laptop is risky, as there is always a possibility that it can be misused for tampering with other financial records. Sending it by email is even riskier as some miscreant may intercept the email and misuse the scanned copy for accessing foreign web hosting and other accounts. Unfortunately those who are doing the verification are unable to empathise with the seller who is facing a lot of problems.

In such cases, the seller has no option but to minimize the use of the Ebay seller account, especially when the seller is being harassed continuously.

After a few years, forced to stop selling on Ebay. The reason was not a problem with Ebay (they have a very good system in place), but the extreme corruption online, and the complete lack of transparency. Ebay relies on certain powerful people for verifying the sellers identity. However, these powerful people are unscrupulous and introduce their girlfriend and relatives as the ebay seller, when this girlfriend/relative is not doing any work at all or is associated with the ebay seller in any way.

This girlfriend however seems to be aware of all the activities of the Ebay seller, but is not willing to reveal how she has access to this information. If the real Ebay seller even tries to speak with this girlfriend, this rude girlfriend threatens to file a case against the Ebay seller. Additionally the powerful people have routed all phone calls, SMSes of the Ebay seller through this girlfriend. Under these conditions why should the Ebay seller allow the powerful people to continue with their misuse of her name behind her back, and give credit to their lazy, cunning girlfriends.

Being subjected to an identity theft attempt can be very stressful for the real Ebay seller, whose name is being misused behind the users back, by people who the seller does not know or is in contact with, but have no qualms shamelessly misusing the Ebay seller’s name. Already these powerful people have shown how unscrupulous they are, in their attempt to steal money. The documents requested for KYC verification by ebay may be misused to steal the sellers hard earned money of twenty years, especially since a fax or hard copy is not being accepted.

The only way to prevent the problem is to stop selling on Ebay, at least it will save time and mental stress. If a person is not selling or buying on Ebay, Ebay will not contact the powerful people to verify the identity. Stopping sales on Ebay is the only way the helpless Ebay seller can register her protest against the blatant misuse of her name by shameless powerful people behind her back.

A founder of an ecommerce startup Zopnow forced out by investors/co-founders
From http://bkbirla.in/2013/08/21/goodbye-from-a-zhopper/
This is not example of the major problem working online in India. An experienced webmaster is put under tremendous pressure to form a business with an inexperienced person , who has no other credential other than having a very powerful relative or friend as a backer. If the webmaster refuses to accept this arrangement and form a company 50-50, he or she is put under tremendous pressure and harassment which includes
1.Encouraging and protecting blackmailers and extortionists to make blatantly false allegations of payment without any proof at all.
2.under surveillance for several years
3.subjected to a continuous character assasination campaign, questioning the cometence of the webmaster
4.many personal, financial documents are missing, probably to be used for identity theft.Emails, mails are intercepted.
5. Refusing to give credit where it is due, people who falsely claim to be involved in the business(without doing anything) will be showered with privileges and encouraged to harass the webmaster.
Why should the experienced webmaster tolerate such atrocities, and form a company with a cofounder who does not care or respect him or her?