Archive for March, 2011

You can post your experience with both online buying and selling at the new forum on E-commerce in India  . It lists feedback from both buyers and sellers actually involved in online retailing in India.

Update June 5, 2011 – the  forum and blog was not accessible using a Tata Photon+ connection. Also , due to a problem with VB sessions, I am getting logged out soon after I login.  Hope to rectify it soon. If you are facing a similar problem, please post a comment below.  

Update 19 May, 2011 , Currently there seems to be a problem with the hosting, due to which I am unable to login. Working to resolve the problem

Risk management and fraud detection practices in India could be improved to boost ecommerce in India.
The comment on one my posts
Why you wasting your time buddy says:
February 22, 2011 at 10:35 am (Edit)
You are not going to make a fortune out of the report, so please distribute it free. If you are fortunate enough to sell it, post-sale it will be posted online for free, so why wasting your time my friend.

is indicative of the ethics of some of the users online.

My Fiverr account was hacked a few days ago and I realised what happening only today. An order which I had placed and received was cancelled by Fiverr. Fiverr said the dispute was valid. Then an order which I had placed was marked as delivered by the hacker with the comment.
“thump up, and very understanding. looking forwards to do biz with him again.”
I have left feedback for hundreds of people on ebay and fiverr, but I never use the term ” thump up” , so it is an obvious fraud.

Regions where lawlessness flourishes are usually the least developed. Similarly, if hackers and frauds go undetected , internet usage will remain static.

Risk management is one aspect of ecommerce and online payments which is often underestimated .
http://techcrunch.com/2011/03/06/payments-apple-google/ . Whoever manages risk best in India , will do well in ecommerce. The best customers may not be the stereotypical software engineer, but the person / company for whom it offers the most value for money. Most large and wellrun offline companies in India spend a lot of time talking to their actual end customers, but online there is very little interaction.

Actually buying products from hundreds of sellers gives you a good idea of the seller profiles in India . Selling a product online (even if it is almost free) allows you to find out more about the online buyers in India ( for example most of them use a particular free email provider) , so that you can predict their behaviour and sell more products to them in future.